Privacy policy
Identification and ownership
In compliance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the Holder sets out its identification data:
Proprietor: Monkey Park, S.L..
VAT NO: B-38643375
Address : Llano Azul 17, Arona, Santa Cruz de Tenerife - Spain.
Website: https://monkeypark.com/
Data protection regulation
At MONKEY PARK we continue to work on privacy in the treatment of your personal data, updating our Privacy Policy to inform you about the way we collect, use and store all the data of the people who contact us by any means, according to the following sections:
I.- Data controller.
II.- Purposes of data processing.
III.- Time of conservation of your personal data.
IV.- What is the legitimacy for the processing of your personal data?
V.- Who can have access to your personal data?
VI.- What rights do you have as a user?
VII.- Third party data
VIII- From what age can the User access our products and services?
IX.- Security measures implemented.
X.- Cookies
I.- Data controller
That the interested party (user) who provides MONKEY PARK with personal data through social networks or online platforms is informed that the person responsible for the processing of the personal data provided will be: "MONKEY PARK, S.L.", with C.I.F. B-38643375, and address at Llano Azul 17, Arona, Santa Cruz de Tenerife - Spain. Telephone 922790720 and e-mail address info@monkeypark.com. As the data controller, "MONKEY PARK, S.L." will expressly request the user's consent to this privacy policy. In case of any questions about data protection, the user may contact "MONKEY PARK, S.L." and will be attended.
II.- Purposes of data processing
Depending on the reason for which the User has contacted us, "MONKEY PARK, S.L." the processing of the data provided will have the following objectives or purposes:
- Manage purchases and requests made by the User through our web pages.
- Contacting the User to deal with their requests, requests or queries.
- Manage and control the client portfolio, attend to service requests and proceed with invoicing and collection.
- Involve the User in promotional activities such as games, contests and sweepstakes conducted through our website.
- Obtaining curricula vitae, for the purpose of personnel selection.
III.- Duration of data processing. How long your personal data will be kept
The User's personal data will be stored by "MONKEY PARK, S.L." for the legally permitted time according to the reason for which the data was provided to us by the User.
For the purposes of invoicing and collection of services, if applicable, the data will be kept for the duration of the contractual relationship, plus the retention period required by applicable legislation and until the statute of limitations for claiming hypothetical contractual liabilities is deemed to have elapsed.
The data obtained for the management of enquiries and applications will be stored for the duration of the enquiry.
The data obtained on the occasion of participation in promotional activities, such as games, raffles and competitions, will be kept for the duration of the said activities for the purposes of their effective development according to the bases of participation and until the consummation of the effects of the User's participation in the same.
Data relating to curriculum vitae, during the selection process.
IV.- What is the legitimacy for the processing of your personal data?
The personal data provided by the User are ultimately intended that "MONKEY PARK, S.L." can provide the services offered, and accepted by you, as well as that "MONKEY PARK, S.L." can continue to achieve its legitimate right to grow as a company by building customer loyalty and offer new services and products.
V.- Who can have access to your personal data?
Personal data will not be passed on to any other company.
"MONKEY PARK, S.L." may make assignments or communications of personal data to meet its obligations to the Public Administration when, in compliance with current legislation, it is formally required to do so. Likewise, it will proceed when required to do so by the State security forces and bodies and judicial bodies in the exercise of their powers.
VI.- What rights do you have as a user?
All Users shall be entitled to exercise their rights of access, rectification, opposition, deletion, portability and limitation of the processing of their personal data.
These rights consist of:
Access, to all the data we have about the user.
Rectification of the data we already have, taking into account that by providing us with the data, the user guarantees that they are true and accurate and undertakes to notify us of any changes or modifications to them. Any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party by reason of the communication of erroneous, inaccurate or incomplete information in the registration forms shall be the sole responsibility of the user.
Deletion of the user's data as long as they are not necessary for the purpose of processing or when the user's consent or permission is no longer required.
Limitation of the processing of user data. You may ask us to temporarily suspend the processing of your data or to keep it for a longer period of time for when you may need it.
Opposition to the processing of user data, which may be exercised in the following cases:
(i) where the data are processed on the basis of a public interest mission or legitimate interest, including profiling.
(ii) where the processing is for direct marketing purposes, including profiling.
Similarly, the User may refuse the automated processing of personal data collected by "MONKEY PARK, S.L.".
Users' rights may be asserted through the means of contact listed in section "I" of this Privacy Policy.
If you do not agree with the treatment that "MONKEY PARK, S.L." gives the user in the exercise of their rights, you can complain to the Spanish Data Protection Agency and any other competent control entity.
The User may exercise the aforementioned rights or revoke the consent for processing given to "MONKEY PARK, S.L." or request any clarification by sending an express request to the email info@monkeypark.com, proving to be the owner of the data on which he/she wishes to exercise his/her rights.
VII.- Third party data
Should personal data be obtained from third parties other than the User, they shall be informed in advance of the content of art. 14 of the General Data Protection Regulation.
VIII- From what age can the user access our products and services?
As a general rule and in accordance with Article 8 of the new General Data Protection Regulation, where Article 6(1)(a) applies in relation to the direct offering of information society services to children, the processing of a child's personal data shall be considered lawful when the child is at least 16 years old. If the child is under 16 years of age, such processing shall only be lawful if and only to the extent that the consent was given or authorised by the holder of parental responsibility or guardianship over the child.
IX.- Security measures implemented
"MONKEY PARK, S.L." committed to the legally established obligations regarding personal data, has adopted and will adopt all necessary control measures to try to prevent the data provided by users can be altered and / or suffer unauthorized access or unauthorized treatment. To do this, "MONKEY PARK, S.L." maintains operational security measures of technical and organizational measures to ensure the security of personal data of the user in accordance with applicable regulations.
X.- Cookies
"MONKEY PARK, S.L." informs users that when accessing the website Cookies may be sent to your computer according to the methods described in the Cookies policy contained in the conditions of use of the web.
